PRIVACY & COOKIE POLICY

Effective date: 1st September 2026
Company: VLS Tuition (Vital Learning Strategies), Hong Kong

1. Personal Data We Collect

We collect personal data that you provide to us through our website and during your engagement with VLS Tuition, including:

  • Name

  • Contact details (such as phone number and email address)

  • Enquiries and communication records

  • Tutoring and enrolment information

  • Payment-related information (such as transaction details, payment references, or payer details that appear on our bank statements when you make a payment to us)

We also automatically collect certain technical data when you use our website. (See “Cookies & Analytics” below.)

2. Purpose of Use

We use your personal data to:

  • Provide tuition and tutoring services

  • Manage enquiries, scheduling and enrolments

  • Communicate with you

  • Process payments

  • Comply with our legal and regulatory obligations

3. Sharing of Personal Data

We may share your personal data with service providers acting on our behalf, such as payment processors, email and hosting providers, or analytics services (including Google Analytics)—but only as necessary for the purposes described above.

We do not sell your personal data.

4. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorized access, use or disclosure.

5. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Help operate and improve website functionality (such as remembering your preferences)

  • Understand website usage through analytics

Google Analytics is used on our website. This service may collect pseudonymous information about your visit, such as your IP address, browser type, device type and general location data. Google Analytics helps us understand how visitors use our site and allows us to improve our services.

Some cookies are set by us (“first-party cookies”); others may be set by third parties, such as analytics providers.

You can manage or delete cookies through your browser settings. Disabling cookies may affect the functionality of the website. Data collected via cookies is retained only as long as necessary for the purposes described above.

6. Your Rights

You may request access to, correction of, or deletion of your personal data that we hold at any time by contacting us at vicky@vls-tuition.com. We will respond to your request and, where applicable, delete your personal data from our records, subject to any legal requirements for retention.

7. Changes to This Policy

We may update this privacy and cookie policy from time to time by posting a revised version on this page. Please review this page periodically for any changes.

Contact:
For any questions or concerns about this policy or your personal data, please contact us at
vicky@vls-tuition.com